Terms & Conditions

1.Eligibility & Entry Learners must be 18+ with a good command of English. A background or active interest in healthcare or aesthetics is preferred but not essential. OnPoint Learning Ltd reserves the right to refuse entry if entry requirements are not met. 2.Attendance Full attendance is required for certification. Learners arriving more than 15 minutes late may be refused entry without refund. Non-attendance without notice results in forfeiture of the course fee and place. 3.Assessment & Certification Certificates are awarded only upon successful completion of both theory and practical assessments. Unsafe or incorrect technique may result in withheld certification. Reassessment is at trainer discretion and may incur an additional fee. 4.Sharps & Equipment Learners must follow strict health and safety rules. Sharps must only be used under supervision and disposed of in approved sharps containers. Re-sheathing is strictly prohibited. Any injury from negligence or mishandling is the learner’s responsibility. 5.Liability OnPoint Learning Ltd accepts no liability for injuries or harm resulting from learner misconduct or misuse of training. Certification confirms competence at the time of training but does not qualify the learner to practise independently or as a medical professional. 6.Refunds & Cancellations Cancellations made more than 7 days before the course will be refunded minus a £50 admin fee. No refunds or date changes are permitted within 7 days, including for lateness or non-attendance. If OnPoint Learning cancels, a full refund or alternative date will be offered.. 7.Health & Safety PPE must be worn. Any medical conditions, allergies, or access needs must be declared in advance. Entry will be refused to anyone unwell or under the influence of alcohol or drugs. 8.Behaviour & Dress Code Professional behaviour is mandatory. Disruptive conduct results in removal without refund. Phones must be silent. Wear clean, professional attire and closed shoes. Hair tied back; no polish or extensions. 9.Consent & Media Recording is not permitted unless authorised. Group photos may be used for promotion; learners can opt out. Unsafe behaviour may result in removal or disqualification. 10.Certificate Name Accuracy Learners must provide their full legal name correctly at registration. OnPoint Learning Ltd is not responsible for spelling errors supplied by learners. Reprints due to incorrect names require the full certificate fee as printing is outsourced.